This is a one-time charge that will appear on your statement as Authors Publication Services.
At Authors Publication Services, we strive for 100% customer satisfaction. Refunds are granted under specific conditions.
Refunds may be issued if:
The project has not yet started.
Service was not delivered as promised.
Technical or administrative errors prevent service delivery.
No refunds will be provided if:
Work has already begun.
Files or manuscripts have been delivered.
Marketing campaigns were launched.
Revisions have been completed.
Delays are caused by the client.
Partial refunds may be issued if:
The project is canceled midway.
Only part of the service was delivered.
To request a refund:
Contact support via [email protected].
Provide your order or invoice details.
Clearly explain the reason for the request.
All requests must be made within 7 days of project delivery.
Approved refunds are processed within 7–14 business days via the original payment method.
All refund decisions are final and at the discretion of management.